Frequently Asked Questions

What types of caps do you offer?

InRo Inc. specializes in a unique collection of stylish caps that embody themes of passion, love, and faith. Our offerings include designs such as the Eros Romantique Cap and the Adamo Romantique Cap, each crafted to inspire wearers to embrace their inner desires.

What is your current policy on international shipping?

Unfortunately, international shipping is not available at the moment.

How does my purchase contribute to a charitable cause?

With every cap sold, InRo Inc. donates $1 to the Alzheimer's Association. This initiative supports research and programs aimed at improving the lives of those affected by Alzheimer's disease, allowing customers to contribute to a meaningful cause with their purchase.

What is your order processing time?

Orders are typically processed within 5 business days, excluding weekends and holidays. However, processing times may vary during peak seasons or due to product availability.

How can I track my order?

Once your order has shipped, you will receive a shipment confirmation email that includes your tracking number. This allows you to monitor the status of your delivery.

What should I do if my order is lost or damaged during shipping?

InRo Inc. is not responsible for lost or stolen packages confirmed to be delivered to the address provided. If you encounter issues, we will confirm delivery details to assist you in investigating the matter.

What is your refund policy?

All sales at InRo Inc. are final. We encourage customers to review their selections carefully before completing their purchase.

How can I contact you for further inquiries?

If you have any questions or concerns, please reach out to us via email at incorrigible.romantique@gmail.com. We are here to assist you with any inquiries regarding your order or our products.